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Our team is ready to help you find the right solution. We respond within 24 working hours.

Fast response within 24 working hours
Free consultation with our experts
Jakarta & 5 Regions
Frequently Asked

Frequently Asked Questions

iMOW provides product warranty and after-sales support based on the selected unit and service agreement. Our team confirms the warranty scope before delivery.

Yes. Rental programs are available for selected electric warehouse equipment, including short-term and long-term operational needs.

We support customers across Greater Jakarta, West Java, Central Java, East Java, North Sumatra, and Kalimantan through our office network.

Yes. You can request a product demo or consultation and our team will coordinate the available schedule with your company.

Delivery timing depends on product availability, location, and preparation requirements. Our team will share an estimated timeline after consultation.

Minimum order requirements depend on the product category, rental term, and service package. Contact our team for a suitable recommendation.

Send the product information, issue description, and purchase or rental details through WhatsApp or email. Our service team will guide the next step.

Yes. We provide local spare parts support for supported product lines to reduce downtime and keep warehouse operations moving.

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Office Network

Office Location

Select office region

Choose a region to view office details.

Greater Jakarta

Jakarta, Tangerang, Bekasi, and surrounding industrial areas

+62 21 0000 1001
jakarta@imow-indonesia.com
Main warehouse solution hub for Greater Jakarta
Open maphttps://www.google.com/maps?q=Jakarta%20Indonesia&output=embed

West Java

Bandung, Karawang, Purwakarta, and nearby manufacturing corridors

+62 22 0000 1002
westjava@imow-indonesia.com
Coverage for West Java industrial operations
Open maphttps://www.google.com/maps?q=Bandung%20West%20Java&output=embed

Central Java

Semarang, Solo, Kendal, and surrounding logistics zones

+62 24 0000 1003
centraljava@imow-indonesia.com
Central Java product and service coverage
Open maphttps://www.google.com/maps?q=Semarang%20Central%20Java&output=embed

East Java

Surabaya, Sidoarjo, Gresik, and nearby industrial estates

+62 31 0000 1004
eastjava@imow-indonesia.com
East Java service and warehouse equipment network
Open maphttps://www.google.com/maps?q=Surabaya%20East%20Java&output=embed

North Sumatra

Medan, Deli Serdang, Binjai, and nearby distribution areas

+62 61 0000 1005
northsumatra@imow-indonesia.com
North Sumatra support for warehouse operations
Open maphttps://www.google.com/maps?q=Medan%20North%20Sumatra&output=embed

Kalimantan

Balikpapan, Samarinda, Banjarmasin, and project sites by request

+62 542 0000 1006
kalimantan@imow-indonesia.com
Kalimantan project and operational coverage
Open maphttps://www.google.com/maps?q=Balikpapan%20Kalimantan&output=embed
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Get in Touch

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Direct Contact
info@imow-indonesia.com
+62 xxx xxxx xxxx
Jakarta, Indonesia
About iMOW

iMOW Indonesia is part of the EP Equipment ecosystem, providing electric warehouse solutions through Tajir/Titan Indonesia.

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